Use case

Marketplace & seller monitoring

Keep prohibited listings, counterfeit goods and policy-violating sellers off your platform — at the scale a marketplace actually operates.

Marketplaces live and die by trust. A handful of bad listings can damage your brand, breach payment-partner rules and expose you to liability you never priced in. Reviewing seller storefronts by hand stops working the moment you have more than a few thousand of them.

Merchant Sentinel scans seller properties on a schedule, classifies what it finds against your policy categories, and flags the listings and accounts that need a human decision. Everything is archived as evidence, so enforcement actions hold up if a seller disputes them.

Highlights

  • Automated sweeps across seller catalogs, landing pages and linked social accounts.
  • Custom categories and rules tuned to your marketplace's prohibited-items policy.
  • Prioritized queues so reviewers spend time on the highest-risk accounts first.
  • Evidence archive and PDF reports for trust-and-safety and payment partners.

Protect buyers, satisfy your acquirer, and let your team focus on judgment calls instead of manual discovery.